Enable Bluetooth on your smartphone and download the HIT ATHLETE App (App) from the App Store for iOS users or Google Play for Android users. Then, follow the in-App instructions to set up a unique user profile and connect your device.

No, Wi-Fi is not required to use the device and the App. The device connects to your smartphone via Bluetooth, and its internal memory stores impact and GPS data when Bluetooth is not active. Simply press "Record" in the HIT Athlete App to automatically download this data to your smartphone. You can then access and download it to your computer via the cloud.

The HIT Athlete App's sharing functionality is designed to improve visibility, support, and collaboration within your trusted performance or care network. You can share your logbook data with up to three users, such as coaches, clinicians, parents, or teammates, providing them with greater insight and support through access to your activity logs and impact data. 

To use this feature, navigate to the app settings, tap "Sharing," and add the email addresses of your selected contacts. Once they accept, their shared logs will appear in the "Shared Logs" tab under the Logs section. 

Please note, the person must also have the Athlete App to access your data, although they do not need to purchase a HIT device.

The HIT Athlete App allows you to follow athletes within your trusted performance or care network, helping you stay informed and provide meaningful support. As a follower, you can view shared logbook data from up to three athletes, such as riders, players, children, or teammates, giving you visibility into their activity logs and impact data.

To follow an athlete, they must invite you via the Sharing feature in their app settings. Once you accept the invitation, their shared activities will appear in the Shared Logs tab within the Logs section of your app.

Please note that you must also have the HIT Athlete App installed to access shared data, but you do not need to purchase a HIT device.

Crash detection is a safety feature of HIT technology. When signing up, users can add an emergency contact and set an adjustable impact threshold. If a crash exceeds this threshold, the device sends a text with the user’s last known location to their contact. A 45-second window allows the user to cancel the alert.

You can choose from a range of activity categories to help distinguish between workouts and leisure time, including downhill and road cycling, rugby, football, motocross, research, and other.

When you tap Record, the app will prompt you to select the type of activity. You can also change the activity type later. To do this, open an activity in your log and tap into it. At the top of the screen, next to the date and time, use the dropdown menu to update the activity or sport.

You can edit the start and end times of your activities at any time. To do this, go to your Log, select an activity, then tap More options in the top right-hand corner and choose Edit start/end points. A new window will open, allowing you to adjust the timings. As you make changes, the app will update the map in real time to provide greater clarity and accuracy.

You will be prompted by the App and your App store to install the latest updates when they become available. Updates will include both App improvements and any hardware enhancements delivered via Bluetooth.

The app currently supports one profile per phone. However, you can still follow your favourite rider or your children using the Sharing feature. To set this up, go to Settings, enable Sharing, and add the email addresses of the people you would like to share your activities with. Once they accept your request, your shared activities will appear in their Shared Logs tab within the Logs section.

To receive notifications about a crash incident—including location and impact severity—you must be added as an emergency contact for that user.